Caregiver Insights

Caregiver Suggestions

Selecting a Memory Care Facility

The first time I went into a memory care facility, I was shocked. The people were old. Feeble. Immobile. I was uncomfortable.

I’ve learned a lot since then. Now when I go to Cherrywood, I see the residents as survivors and the staff as miracle workers. Individual residents have their own idiosyncrasies and staff members know how to deal with each of them. The people who work at Cherrywood are there for a reason; they have chosen lives during which they can make a difference. And, they have created a warm and welcoming family environment.

During my four and half years of caregiving, I repeatedly heard about the guilt I would experience when I made the decision to move Gayla to a memory care facility. It was one of my greatest fears, but it hasn’t happened for two reasons. I feel that I did a good job as a family caregiver, and I believe that Gayla now is safer and in the care of people who can meet her needs better than I could.

Based on my experience, this is what I would look for when selecting a facility:

  • Look for a provider that specializes in memory care services. They are more likely to have specialists who understand the unique needs of people with dementia.

  • The most important consideration is the quality and motivation of the staff. Good people do not work for subpar employers. The safety, stimulation, and happiness of your loved one depends on the staff.

  • Learn about the life enrichment and activities program. Residents have disparate needs, and activities should be available to properly serve each person. (Note: When memory care facilities are under financial pressure, expenditures on life enrichment programs and food preparation are the first to be reduced.)

  • Make sure there are enough caregivers to provide individualized attention for each of the residents.

  • Check for safety and security. Wandering is a concern and secured entrances are essential.

  • Make sure qualified healthcare professionals are available to administer medications and provide medical services as needed.

  • Open communications are essential. Ensure that management welcomes your feedback and will be responsive to your needs.

  • Check references and customer reviews. Satisfied customers are a strong indication the facility is performing up to expectations.

  • Financial considerations can never be overlooked and may be paramount. Be aware that organizations that do the best job meeting the eight considerations listed above, will likely charge a premium for their superior service.

If you feel love between the staff and residents when you visit a memory care facility, you’ve probably found a good place.

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